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Get in Touch with Us


Have a question about your order, shipping, or need a product recommendation for your pet? We’re here to help!


Please fill out the form or reach us directly via email:


  • Email: mypetbestie@gmail.com

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

  • Response Time: We aim to respond to all inquiries within 24 business hours.


If you are inquiring about an existing order, please include your order number (e.g., #1001) in your message for faster assistance.

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